0121 260 3000

Order To Delivery Process

This is a simple guide to placing an order with Volkswagen Van Centre Birmingham and the process quoting until you take delivery of your new vehicle. If you have any questions at all regarding this please contact us on 0121 260 3000.


STEP 1 : Choose your vehicle

Volkswagen Van Centre Birmingham can provide any variation on any vehicle and quote for any additional accessories you may require.


STEP 2 : Establish a credit line

A credit line will need to be established before any order can be placed. Please use the form available on all product pages.


STEP 3 : Read the data protection statement

In carrying out credit checks we will register your name and address, but nothing else about you, with a licensed credit reference agency. A record of the search will kept by the agency, the finance house and Volkswagen Van Centre Birmingham.


STEP 4 : Place your order with Volkswagen Van Centre Birmingham

Volkswagen Van Centre Birmingham will email or fax you a vehicle order form.  This form details the exact make and model, interior and exterior colour and, any additional specification to the vehicle.  All we ask you to do is sign the order form and fax, post or email it back to Volkswagen Van Centre Birmingham to confirm your acceptance of the rental quoted.


STEP 5 : Order is placed with a dealer

Volkswagen Van Centre Birmingham will place an order with a dealer on your behalf. Our dealer network offers a very high level of service standard and we would prefer to use our own approved network but will use others.


STEP 6 : Sign your documents

A Direct debit form and a contractual finance agreement will need to be signed confirming the terms of the arrangement.


STEP 7 : Delivery

Delivery is made nationwide by Volkswagen Van Centre Birmingham or our dealership network for no additional cost.

To order simply call our team on 0121 260 3000

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